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Software Services Case Study
A Leading Oil and gas industries market data provider.
The client had a specific requirement for a web-based content management system that would enable its users to upload and search for content from a vast collection of data. Additionally, the client wanted to be able to create logical dashboards with the relevant data.
The ticketing system failed tp identify issues and assign them to qualified experts for prompt solutions, failing to improve client satisfaction by being unable to provide regular updates on ticket progress.
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