Reviews Data - Case Study

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Data for Reviews and Rating

Web Data Automation Case Study

Client

UK’s largest Insurance solutions provider.

The Business Need

Our Client is one of the largest insurance solutions providers in the UK, and they focus on customer experience by helping buyers consolidate their insurance. The project’s main goal was to update their database with 1,000,000 reviews of insurance providers that the users could utilize. This helped our client improve customer service with up-to-date information and make agile business decisions.

Challenges

Targeted Websites have been kept on updating their structure and patterns which made the extraction process complex to handle. Multiple patterns and website blocking in Google reviews.

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Our Solution

As per client’s requirement, Mobius has aggregated new reviews on a weekly basis that are posted in the respective sources for the list of input companies provided. Mobius should also provide the review response and timestamp of the review response for the reviews posted in the two weeks prior to the date of extraction.
Mobius has come up with customized solutions which will meet all the requirements and developed completely automated data extraction possible using below steps;
1. Analysis of reviews listing source.
2. Bot Specification and creation.
3. Reviews Aggregation, Post processing and Data Consolidation.
4. Quality Check and Output Delivery.