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TechMobius

Staff Augmentation

Client

Leading user-generated content and customer advocacy solution provider.

The Business Need

Our project aimed to enable continuous review syndication across platforms using staff augmentation and data automation. The main goal of the project was to speed up the aggregation of customer reviews from 3000 e-commerce websites by using advanced web scraping techniques. It has provided our clients with the information they need to develop a plethora of customer insights, empowering them to decide how to position their product and service offerings most effectively.

Challenges

There are a number of obstacles involved in setting up and configuring crawlers in Apify to collect data from multiple websites and track more than 800K products, including data quality, managing anti-bot defenses, and handling website structural changes.

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Our Solution

By employing staff augmentation, an effective review aggregation solution was implemented using advanced automation techniques through Apify. The following steps were taken to achieve this:
● Setup crawler: In order to gather information from 3000 websites, the process involved setting up and configuring crawlers using Apify, a web scraping and automation tool.
● Periodic refresh of Crawlers: The goal was to leverage staff augmentation to develop and maintain the crawlers, ensuring regular data refreshes and the tracking of over 800,000 products.
● Data Updation on Client’s app: The collected 10 million data were updated to the designated app on a daily basis, allowing for timely analysis and decision-making.
● Weekly Monitoring: The performance of the crawlers were closely monitored on a weekly basis through the analysis of the crawler’s “Extractor History.”
● Stringent Quality Check: Our devoted team carefully examined the gathered information to make sure it was accurate, comprehensive, and in line with industry standards.

Highlights

  • Data Reliability and Accuracy: Our solution made sure that the extracted data was 99% accurate and reliable. This helps to analyze the vast amount of customer reviews in a proper manner.
  • Time and Resource Savings: Our solution dramatically decreased the requirement for human work by automating the data collection process, saving the client time and resources.
  • Improved Customer Insights: It enables the client to gain comprehensive insights and make data-driven decisions to enhance their client’s products and services.

For a detailed presentation of specific use cases, please write back to us at support@techmobius.com